Customer Service Team Member

Full-Time
Virginia Beach
Apply Now
September 12, 2025

About Splash2o

Locally owned, operated and managed - Splash2o Express Car Wash is Virginia Beach's premier express car wash. We're fun, friendly and fresh. Come see for yourself!

Who You Are

  • Friendly, outgoing, and dependable
  • Enjoy being around people and making someone’s day
  • Take pride in delivering top-notch service, every time
  • Appreciate a team environment where everyone’s contribution matters

Description

Reports to: Team Leader, Assistant Manager, Site Manager, General Manager


Splash2o Car Wash is seeking friendly, dependable individuals to join our team as Customer Service Team Members. In this role, you will help deliver the exceptional service our guests expect—from welcoming customers on-site to answering questions over the phone. If you’re a people person who enjoys a dynamic, team-oriented environment, we want to hear from you. Whether you're looking to stay active, connect with your community, or just want to spend a few hours a day doing something meaningful, we’d love to meet you.

Key Responsibilities

  • Greet customers in a warm, professional manner
  • Assist guests with wash selection, membership information, and product questions
  • Answer incoming phone calls and provide accurate, helpful information
  • Maintain a clean, organized, and customer-ready environment
  • Support day-to-day operations with a focus on consistent service excellence
  • Uphold Splash2o’s high standards of service and professionalism

Qualifications

  • Strong communication skills, both in person and over the phone
  • Friendly, professional demeanor with a customer-first attitude
  • Reliable, punctual, and detail-oriented
  • Able to work effectively both independently and as part of a team
  • Help maintain a welcoming, organized, and upbeat environment
  • Previous experience in customer service or phone support is a plus, but not required
  • Uphold Splash2o’s high standards of service and professionalism

What We Offer

  • Flexible, part-time scheduling to accommodate your availability
  • A supportive, inclusive team culture
  • Hands-on training and clear expectations
  • A fun, environment where your work makes a visible impact

Hiring Process

To apply, please fill out the application form below. We look forward to receiving your application and learning more about your qualifications and experience. If you have any questions, please don't hesitate to contact us at splash@splash2ocarwash.com. Thank you for considering Splash2o as your potential employer!

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